“I’m sure they’re losing money every minute, every hour, every day,” Alex Hamerstone said Tuesday.
MGM has not commented on what systems were affected or how the incident happened, but has contacted law enforcement, and the FBI confirmed on Tuesday that it is investigating the matter.Īn expert in cybersecurity says it’s too early to speculate whether MGM Resorts was the victim of hackers in a ransomware attack, although numerous clues point that direction. Tuesday marked another frustrating day for guests at MGM Resorts International properties, after a cybersecurity issue that began Sunday continued to wreak havoc, forcing customers to wait hours to check in, sidelining slot machines, and shutting down paid parking systems, ATMs, the company website and its mobile app. A line of guests wait to check-in Mandalay Bay on Tuesday, Sept.